Website Care Plans

Keep Your Website Updated and Supported

A website needs ongoing maintenance after launch. Software, plugins, themes, integrations, security requirements, and other website components change over time and require regular attention. A Website Care Plan provides ongoing website maintenance and technical support, covering agreed areas such as updates, backups, security maintenance, compatibility checks, content changes, and technical fixes.

Why Does Your Website Need Ongoing Maintenance?

A website can continue to work without regular maintenance, but technical issues can build up over time.

Website software, plugins, themes, integrations, and other technologies change regularly. Missed updates can create compatibility problems, outdated backups can leave you without a reliable recovery point, and unresolved technical issues can affect website functionality.

These issues can lead to broken forms, website errors, security vulnerabilities, slower performance, compatibility problems, or features that stop working as expected.

Ongoing maintenance keeps routine technical requirements under control and helps address issues before they become larger maintenance problems.

What We Take Care Of

Website Care Plans are focused on maintaining and supporting your existing website. Routine maintenance covers ongoing technical care and agreed website updates. Larger work, such as a complete redesign, major structural changes, or new functionality, may require a separate project.

Backups & Recovery

Website backups provide recovery points if an update, technical problem, or unexpected event affects the website. Backup frequency and retention are based on the agreed care plan.

Updates & Compatibility

Relevant website software, plugins, themes, and other supported components are kept up to date according to the care plan. Compatibility checks help identify issues between updated components and existing website functionality.

Security Maintenance

Security-related updates and relevant maintenance measures address known vulnerabilities and help reduce avoidable security risks. No maintenance service provides complete protection from every security threat.

Performance

Relevant website performance issues are identified and investigated when they affect website functionality or the visitor experience. Performance work beyond routine maintenance can be handled as a separate project when required.

Content Updates

Routine website changes can be included in the care plan, such as updating service descriptions, replacing images, changing contact information, and making other agreed content updates.

Technical Fixes

We monitor relevant website performance issues and investigate problems tWhen something stops working as expected, we investigate the problem and work to restore the affected functionality. hat may affect how your website works for visitors.

Maintenance Based on Your Website

Not every website requires the same level of maintenance.

A small business website with occasional content changes has different requirements from an ecommerce website with regular transactions, third-party integrations, frequent updates, and more complex functionality.

The maintenance scope is based on your website platform, functionality, integrations, update requirements, content needs, and required level of support rather than a generic list of services.

A Website Care Plan can support businesses that rely on their website for enquiries, sales, bookings, customer information, or other important business activities and need ongoing technical maintenance.

Existing websites built by other providers can also be reviewed for maintenance. Your website does not need to have been built by Pick Consultant to receive website maintenance and support.

Not Sure What Your Website Needs?

You don't have to figure out your maintenance requirements yourself. Tell us about your website, and we'll review its platform, functionality, integrations, and ongoing requirements to understand what needs attention. We'll then recommend a practical maintenance approach based on your website and the level of support you actually need.

Let's Review Your Website

How We Manage Your Website

Check Your Website

Your website's platform, technology, integrations, functionality, and current maintenance requirements are reviewed to establish the appropriate scope of care.

Creating Design

Handle Routine Care

The agreed updates, backups, security maintenance, content changes, and routine technical tasks are carried out according to the care plan.

Building Website

Monitor Key Areas

Relevant maintenance issues are monitored so problems affecting agreed areas of the website can be identified and addressed.

Going Live

Provide Technical Support

An ongoing point of contact is available for website issues that require investigation, troubleshooting, or technical attention within the agreed support scope.

Need Someone to Look After Your Website?

Your website is too important to leave maintenance until something breaks.

Let us handle the ongoing technical work so your website stays reliable and your team can focus on running the business.

Frequently Asked Questions

Have questions about our process? Here’s everything you need to know.

Still Have Questions?

Book a free strategy call and we’ll answer everything.

What is website maintenance?

Website maintenance is the ongoing work needed to keep a website updated, secure, functional, and running properly after launch.

What does a website maintenance service include?

Website maintenance can cover software updates, plugin and theme updates, backups, security maintenance, compatibility checks, performance monitoring, routine content changes, and technical support, according to the agreed care plan.

Why does my website need regular maintenance?

Websites rely on software, plugins, themes, integrations, and other technologies that change over time. Regular maintenance addresses updates, compatibility issues, backups, security-related maintenance, and other ongoing technical requirements.

How often does a website need maintenance?

Maintenance frequency depends on the website's platform, plugins, integrations, functionality, update requirements, and level of activity. Websites with more frequent software changes or business-critical functionality generally require more ongoing attention than simple informational websites.

What happens if a website update causes a problem?

The affected functionality is investigated to identify the compatibility or technical issue. An available website backup may provide a recovery point where appropriate and where backup coverage is included in the care plan.

Can you maintain a website you didn't build?

Yes. We can review your existing website and determine what maintenance and support it needs before recommending an appropriate care plan.

Can you make content changes to my website?

Yes. Agreed routine content changes, such as updating text, images, or contact information, can be handled as part of your care plan depending on its scope.

Do you maintain WordPress websites?

Yes. We can provide ongoing maintenance and support for WordPress websites, including relevant updates, backups, security checks, compatibility checks, and technical maintenance.

How much does website maintenance cost?

The cost depends on your website's platform, size, functionality, integrations, update requirements, and level of support. We first review your website and then recommend a care plan based on what it needs.