Our website care plans provide ongoing website maintenance and technical support, covering agreed areas such as updates, backups, security maintenance, compatibility checks, content changes, and technical fixes.
A website needs ongoing maintenance after launch. Software, plugins, themes, integrations, security requirements, and other website components change over time and require regular attention.
A Website Care Plan provides ongoing website maintenance and technical support, covering agreed areas such as updates, backups, security maintenance, compatibility checks, content changes, and technical fixes.
A website can continue to work without regular maintenance, but technical issues can build up over time.
Website software, plugins, themes, integrations, and other technologies change regularly. Missed updates can create compatibility problems, outdated backups can leave you without a reliable recovery point, and unresolved technical issues can affect website functionality.
These issues can lead to broken forms, website errors, security vulnerabilities, slower performance, compatibility problems, or features that stop working as expected.
Ongoing Maintenance & Website care plans keep routine technical requirements under control and help address issues before they become larger maintenance problems.
Need a new website or a redesign? Explore our website design and branding services.
Website Care Plans focus on maintaining and supporting your existing website. Routine maintenance covers ongoing technical care and agreed website updates. Larger projects, such as a complete Redesign and Branding, major Structural changes, or new functionality, are handled separately.
Website backups provide recovery points if an update, technical problem, or unexpected event affects the website. Backup frequency and retention are based on the agreed care plan.
Relevant website software, plugins, themes, and other supported components are kept up to date according to the care plan. Compatibility checks help identify issues between updated components and existing website functionality.
Security-related updates and relevant maintenance measures address known vulnerabilities and help reduce avoidable security risks. No maintenance service provides complete protection from every security threat.
Relevant website performance issues are identified and investigated when they affect website functionality or the visitor experience. Performance work beyond routine maintenance can be handled as a separate project when required.
Routine website changes can be included in the care plan, such as updating service descriptions, replacing images, changing contact information, and making other agreed content updates.
Existing website functionality that stops working as expected can be investigated to identify the cause and determine the appropriate technical fix.
Not every website requires the same level of maintenance.
A small business website with occasional content changes has different requirements from an ecommerce website with regular transactions, third-party integrations, frequent updates, and more complex functionality.
The maintenance scope is based on your website platform, functionality, integrations, update requirements, content needs, and required level of support rather than a generic list of services.
A Website Care Plan can support businesses that rely on their website for enquiries, sales, bookings, customer information, or other important business activities and need ongoing technical maintenance.
Existing websites built by other providers can also be reviewed for maintenance. Your website does not need to have been built by Pick Consultant to receive website care, maintenance and support.
Your website's platform, technology, integrations, functionality, and current maintenance requirements are reviewed to establish the appropriate scope of care.
The agreed updates, backups, security maintenance, content changes, and routine technical tasks are carried out according to the care plan.
Relevant maintenance issues are monitored so problems affecting agreed areas of the website can be identified and addressed.
An ongoing point of contact is available for website issues that require investigation, troubleshooting, or technical attention within the agreed support scope.
Your website is too important to leave maintenance until something breaks.
Let us handle the ongoing technical work with our website care plans, so your website stays reliable and your team can focus on running the business.
Have questions about our process? Here’s everything you need to know.
Website care plans are ongoing maintenance and support services that keep your website updated, backed up, secure and working properly.
Website maintenance can cover software updates, plugin and theme updates, backups, security maintenance, compatibility checks, performance monitoring, routine content changes, and technical support, according to the agreed care plan.
Websites rely on software, plugins, themes, integrations, and other technologies that change over time. Regular maintenance addresses updates, compatibility issues, backups, security-related maintenance, and other ongoing technical requirements.
Maintenance frequency depends on the website's platform, plugins, integrations, functionality, update requirements, and level of activity. Websites with more frequent software changes or business-critical functionality generally require more ongoing attention than simple informational websites.
The affected functionality is investigated to identify the compatibility or technical issue. An available website backup may provide a recovery point where appropriate and where backup coverage is included in the care plan.
Yes. We can review your existing website and determine what maintenance and support it needs before recommending an appropriate care plan.
Yes. Agreed routine content changes, such as updating text, images, or contact information, can be handled as part of your care plan depending on its scope.
Yes. We can provide ongoing maintenance and support for WordPress websites, including relevant updates, backups, security checks, compatibility checks, and technical maintenance.
Routine website maintenance focuses on the existing website. A complete redesign, major structural change, or development of new functionality is treated as a separate project.
The cost depends on your website's platform, size, functionality, integrations, update requirements, and level of support. We first review your website and then recommend a care plan based on what it needs.
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